What is your return policy?

We offer no-hassle easy returns within 30 days from the date of your purchase as long as your item is eligible for a return or exchange. Please note that due to the nature of the healthcare items and hygienic regulations, some items can not be returned. For more information, please refer to our return policy .

How do I make changes to an existing order?

Please contact us as soon as possible and we will modify the order for you. Please note that we can only modify the order during the processing time (before shipment).

How do I track my order?

We provide tracking information to help you track your package from the time it leaves our warehouse until it arrives at your doorstep. Once your order is shipped, you will receive an email with your package tracking information. For your convenience, your package tracking information will also be available under your HealthDevice account. When you register an account before or during checkout, you will be able to view and track all of your orders from one place under your account.

When will my order arrive?

We strive to offer you the best shipping rates and the fastest shipping time possible. Typically, it takes 2-5 business days for most orders to arrive.